Definitions If your website appears ‘down’, refer to the steps and fixes below to get it operational again. Before you start ✅ 99.9% of website down cases are caused by the issues listed below, which you can fix quickly and easily. You can also check your website error log for details. 🚨 For an immediate […]
Fix common errors caused by the Jetpack plugin
Definitions Jetpack is a site management plugin for WordPress that provides a range of management tools. Before you start 🚨Jetpack is a heavy plugin known to trigger a range of errors on websites and slow them down. Many experienced WordPress developers will recommend against using it. ⚠️ Here is a list of common errors that […]
Fix common errors caused by the Wordfence plugin
Definitions Wordfence is a security plugin for WordPress websites that provides a range of security tools. Before you start 🚨Wordfence is a heavy plugin known to trigger a range of errors on websites and slow them down. Many experienced WordPress developers will recommend against using it. ⚠️ Here is a list of common errors that […]
Fix the 404 Not Found error
Definitions The 404 Not Found error means a web page or file doesn’t exist or has been moved without a redirect. Here is a visual example of the 404 Not Found Error: Before you start ✅ In nearly 99% of cases, the 404 Not Found error is a URL or link problem, that can easily […]
Fix the 403 Forbidden error
Definitions The 403 Forbidden error means you don’t have permission to access the website page you’re trying to load. The 403 Forbidden error message varies by web browser, for example: Here is a visual example of the 403 Forbidden error: Before you start ✅ The 403 Forbidden error has two main solutions and they are […]
Check your website error log and apply common fixes
Definitions Your website error log provides a report of triggered errors on your website along with their dates and times. Before you start ✅ When you see an error on your website, always check your error log first. 🚨 Fixing website errors can be straightforward but may require a website developer. ⚠️ The errors and […]
Fix the ‘There has been a critical error on this website’ error
Definitions The ‘There has been a critical error on this website’ message indicates an error with a plugin, theme, or WordPress version update. Here is a visual example of the ‘There has been a critical error’ message: Before you start ✅ The ‘critical error’ message is nearly always due to a bad plugin, theme, or […]
Fix the white screen error (blank page)
Definitions The white screen error (blank page), or ‘white screen of death’, happens when a WordPress website fails to load and displays a blank white screen instead. Here is a visual example of the white screen error: Before you start ✅ Typically, the white screen error is due to a bad plugin or theme update […]
Fix the 504 Gateway Timeout error
Definitions A 504 Gateway Timeout error occurs when your web browser can’t load a website due to a timeout issue, which can result from various factors. Here is a visual example of the 504 Gateway Timeout error: Before you start 🚨 Typically, the 504 Gateway Timeout error can result from a CDN (Cloudflare, etc.) issue, […]
Reactivate your suspended service
Definitions If your hosting service has been suspended, it means you have an overdue payment or an incident our team has reached out to you about that requires your immediate action. Before you start ✅ 99.9% of suspensions are caused by overdue payments. To reactivate your service immediately, make sure to review and pay any […]