Locked out of your account? Steps to regain access

If you’re locked out of your user account because you can’t access your 2FA code, email, or for any other reason, follow the steps below.

1. Go to our website

2. Go to the Contact form on our website

3. Click on the Locked Out? Regain Access link on the contact form

4. Fill out all the required information

5. Once you’ve sent in your information, wait for an update from our team