Contact the developers of your WordPress plugins or themes

Definitions

The developers of plugins and themes are the creators or ‘coders’ of a specific WordPress plugin or theme.

Before you start

✅ All WordPress plugins and themes have a developer or development team.

ℹ️ WordPress developers know their code best and can provide the most effective insights and solutions if you encounter errors using their plugin and/or theme.

Step by step

Contact plugin developers

1. Log in to your WordPress admin dashboard

2. Click on Plugins from the menu

3. Find the plugin you’re having trouble with from your plugin list. In our example, we’ll use Yoast SEO.

4. Find and click on View details under the Description column of your plugin

5. You will get a popup. In the popup, look for the Author: field – the development team who made the plugin is indicated to the right. Click on their name.

6. This will redirect you to the plugin development team’s website

7. Find the Help page to view documentation or access forums where your question may be answered

8. You can also look for the Contact page to submit a request

Contact theme developers

1. Log in to your WordPress admin dashboard

2. Click on Appearance from the main menu

3. Hover over your active theme and click the Theme Details button, in our example, we’ll use the Astra theme

4. Look for the By field – the development team who made the theme is indicated to the right – click on their name

5. This will redirect you to the theme developers’ website

6. Find the Help page to view documentation or access forums where your question may be answered. You can also look for a Contact page to submit a request.