Check the memory usage on your hosting account

Definitions

Memory, or RAM (Random Access Memory), is what a server uses to temporarily store active data for quick access and processing, to load your hosted websites and apps smoothly.

Before you start

✅ Your hosting account has a set amount of memory resources dependent on your hosting plan, shared across all your hosted websites and apps.

🚨 If your memory usage is too high, it can slow down all of your hosted websites, or trigger crashes and errors. If you notice high memory usage on a consistent basis, consider the following actions:

• ➡️ Optimize: Reduce the number of plugins on your website, compress images, or use a caching tool to decrease memory load. Go to this guide for steps: Run an X-ray report to diagnose a slow website.

• ➡️ Isolate: If you have many websites on the same hosting plan, they share one set of memory resources. Consider isolating websites onto separate hosting accounts for isolated memory access.

• ➡️ Upgrade: To keep all websites on a single plan with increased memory resources, consider upgrading to a hosting plan with more resources.

⚠️ Keeping an eye on your memory usage helps keep your hosted sites and apps fast and reliable.

Step by step

1. Log in to your hosting control panel

2. Click on the Resource Usage button

3. Click on the Current Usage tab

4. Look for the Physical Memory Usage graph

5. On the Physical Memory Usage graph, you will see a green line indicating average use and a red line where the memory limit is set for your hosting plan. Any lines above the red limit line show instances where memory resources were exceeded on your hosting account.

6. You can modify the timeframe of the memory usage by adjusting the Timeframe and Time Unit drop downs

7. To view the specific processes on your hosting account that are triggering high memory usage, click on Snapshotfrom the top menu and then Process List and HTTP Queries to view details