Reset your DNS zone

Definitions

Resetting a DNS zone clears all DNS settings for your domain, returning them to default and allowing you to set up new DNS paths for your website and email.

Before you start

✅ For your security, DNS zone resets are only available upon request.

🚨 If you use an external DNS or CDN provider (e.g., Cloudflare), submit your DNS zone reset at that provider, as your DNS are controlled from there.

⚠️ DNS zone resets are uncommon and typically used to clear highly customized DNS settings on a domain.

Step by step

To submit a DNS zone reset request, follow the steps below.

1. Submit a support ticket to our team. In the message body, include the following information:

  • Reset the DNS zone for the following domain:
  • I understand and accept that a DNS zone reset will erase all my existing DNS records and replace them with default settings.

2. Once we receive your request, our team will review and follow up