Reset your DNS zone
Definitions
Resetting a DNS zone clears all DNS settings for your domain, returning them to default and allowing you to set up new DNS paths for your website and email.
Before you start
✅ For your security, DNS zone resets are only available upon request.
🚨 If you use an external DNS or CDN provider (e.g., Cloudflare), submit your DNS zone reset at that provider, as your DNS are controlled from there.
⚠️ DNS zone resets are uncommon and typically used to clear highly customized DNS settings on a domain.
Step by step
To submit a DNS zone reset request, follow the steps below.
1. Submit a support ticket to our team. In the message body, include the following information:
- Reset the DNS zone for the following domain:
- I understand and accept that a DNS zone reset will erase all my existing DNS records and replace them with default settings.
2. Once we receive your request, our team will review and follow up