Reset your Merchant Moms store admin password

Definitions

Your Merchant Moms store admin password is what you use to sign into your store admin area to manage your website and online store.

Before you start

❗You must use the email address associated with your store admin to successfully request a new password. If you are unsure which email address is associated with your store admin, use the steps below.

1. Open this guide: Manage your databases with phpMyAdmin

2. In that guide, follow steps 1-4

3. Once you’ve expanded the tables of your database, find the table with the suffix _vars. Below is a visual example of the _vars database table.

⚠️ Note: The prefix of your database table is unique to each website and will vary.

4. Click directly on your _vars database table

5. Find the column called AdminEmail, the email address associated with your store admin will be provided. This is the email address you need to use when requesting your password reset.

6. Go to the steps below to reset your store admin password

Step by step

1. Go to your website store admin login page. Your store admin login page is in the following format:

https://yourdomain.com/storeadmin 

⚠️ Important: Replace yourdomain.com in the store admin login page with your own domain name.

2. On the store admin login page, click on Forgot your info?

3. Enter the email address associated with your store admin and click the Reset Password button.

Note: You must use the email address associated with your store admin, or else the password reset will not work. If you don’t remember it, go to the Before you start section above and follow the steps.

4. Check your email mailbox for an email containing your new store admin password. Make sure to check your inbox in addition to spam/junk folders.

5. Return to your website store admin login page. Enter your username and new password and click the Enter button.

⚠️ Important: Unless you set a personalized username, your store admin username will always be admin