Definitions MailChannels is an email delivery service that helps make sure your emails reach your recipients’ inboxes by preventing them from being flagged as spam. It comes included as part of your email service. The 550 5.7.1 [CS] Message blocked code means that MailChannels flagged your email as spam. However, sometimes your email may not […]
Fix the 550 email blocked error
Definitions The 550 email blocked error means that your email was rejected by your recipient’s email service, usually because it didn’t meet certain sending requirements. The 550 email blocked error can appear in various forms, some common variations include: Before you start ✅ Regardless of the reason, you can fix the 550 email blocked error […]
Fix email delivery issues on your website contact form
Definitions If your website contact form is not working or delivering emails, refer to the steps and fixes below. Before you start ✅ 99.9% of email on contact forms issues are caused by the issues listed below, which you can fix quickly and easily. You can also check your email tracking log for details. 🚨 This guide is intended […]
Detect and reduce spam emails
Definitions Spam emails are unwanted messages sent in bulk, often trying to sell something, offer a promotion from a subscribed newsletter, or trick you in the case of scam emails. Before you start ✅ Spam email is very common nowadays, however you can easily detect and reduce it. ⚠️ Receiving a lot of spam emails […]
Email spoofing: Recognize and prevent fake emails
Definitions Email spoofing is when someone sends fake emails that appear to come from you or others. For example, you might receive a fake email that looks like it’s from a familiar contact or company, or your contacts may receive fake emails that look like they’re from you. Email spoofing becomes a phishing attempt when […]
Fix the ’email system must authenticate before sending email’ error
Definitions The ’email system must authenticate before sending email’ error means your email app needs you to log in and verify your IMAP and/or SMTP settings before you can send emails. Before you start ✅ In nearly 100% of cases, this error is due to incorrectly inputted IMAP or SMTP details. Double-check and correct them […]
Fix the ‘unknown recipient’ undelivered email error
Definitions The ‘unknown recipient’ undelivered email error means the email address you’re trying to send to doesn’t exist or is incorrectly spelled. The email address you send to is called the recipient email address. Before you start ✅ This error is always related to the recipient’s email address, never your email service. ℹ️ You can […]
Fix common IMAP and SMTP email setup errors
Definitions IMAP and SMTP email setup errors occur when connecting your email account to an email app, preventing you from sending or receiving emails. Before you start 🚨In 99.9% of cases, email connection issues occur due to incorrectly inputted IMAP or SMTP details. Double-check and correct them if necessary. ⚠️ If you need to reset […]
Adjust the time zone in your webmail
Definitions The time zone in your webmail is the setting that determines the time displayed for your emails. Before you start ✅ The default time zone in your webmail is Eastern Standard Time (EST). ℹ️ It’s helpful to set the webmail time zone to match your geographic location. ⚠️ Your time zone set in webmail […]
Add your email address to Gmail
Definitions Adding your email address to Gmail allows you to manage your emails directly from Gmail webmail or the Gmail app on your device(s). Before you start ✅ You require a Google Account and Gmail email address to connect your hosted email address to web based Gmail (webmail) on your computer. ⚠️ If connecting your email to […]