Change the nameservers of a domain registered with us
Definitions
Nameservers direct your domain to a specific hosting or DNS network and are always managed by your domain registrar, the company that handles your domain registration.
Keep in mind:
- If your domain is registered externally, manage your nameservers in your account at that domain registrar.
- If your domain is registered with us, your nameservers are automatically set to ours, and any changes can be made in your user dashboard.
Before you start
✅ To change the nameservers on a domain registered with us, it must be active and not expired.
🚨 When you change your domain’s nameservers, it can take a few hours to 24 hours for the new settings to update across the internet. This process is called DNS propagation.
ℹ️ If your domain isn’t listed on your user dashboard with us, it’s registered elsewhere. You’ll need to manage its nameservers through your domain registrar.
Step by step
1. Log in to your user dashboard
2. Click on Services from the menu and select Domains
3. Click the arrow → next to the domain name you want to change the nameservers for
4. Under the Nameservers section, click on Nameservers
5. Select Custom
6. Delete all the existing nameserver entries on your domain
7. Enter each of your new nameservers into the fields. There are 5 fields provided, on the rare occasion you need more, click the ‘Add more’ button.
8. Click the Save Changes button to apply your nameservers
