Change your hosting service term

Definitions

Your hosting service term is the frequency at which you pre-pay to renew your service. Here’s a breakdown of the available options.

Yearly term

  • Prepaid for One Year: Your service renews annually.
  • Billing Frequency: Once per year.
  • Benefits: Higher discounts.

Monthly term

  • Prepaid for One Month: Your service renews monthly.
  • Billing Frequency: Month-to-month.
  • Benefits: Greater flexibility, but pricier.

You can switch between yearly and monthly terms based on your needs. If you’re on a yearly plan, you might prefer the flexibility of monthly billing.

Conversely, if you’re on a monthly plan, you might want to take advantage of the discounts available with a yearly plan.

Before you start

✅ Yearly and monthly terms are available on hosting services.

❌ Multi-year (2-year or 3-year) terms are not available.

⚠️ Your term change can only take effect on your next renewal date, not before.

🚨 Domain registrations are available only on yearly terms.

Step by step

If you want to change your hosting service term, follow the steps below.

1. Open and complete all the steps in this guide: Check your service renewal dates

2. Submit a support ticket, in the message body, include the following information:

  • My hosting service domain:
  • My current term:
  • Next due date:
  • New requested term:

3. Once we receive your request, our team will review and follow up