Domains

Change the contact information on your domain name

Definitions

The contact information on your domain name, also known as WHOIS or domain registrant information, includes your name, organization (if applicable), address, email, and phone number.

For domain contact information changes, here are some key terms:

Domain Registrant

  • Definition: The individual or organization that owns and is responsible for a domain name.
  • Also called: Domain owner, domain name holder, or registrant.

Domain Registrar

  • Definition: A company that manages the registration of your domain name.
  • Also called: Domain registration provider, domain provider, domain name provider, etc.

ICANN

  • Definition: The organization that coordinates global domain name system rules and regulations.
  • Full name: Internet Corporation for Assigned Names and Numbers

Before you start

❗ If your domain is registered with us, you can update the contact information directly in your user dashboard. If you have multiple domains, the contact information must be updated one by one.

⚠️ After submitting contact information changes, you may need to approve them via email. If so, you must approve for updates to take effect.

ℹ️ If your domain has ID protection (domain privacy) activated, your new contact information will remain masked on public domain records.

Step by step

✅ Eligibility

In this section, you’ll confirm that the domain you want to change the contact information for meets all the eligibility requirements. Eligibility requirements are the same for all domain extension types.

To successfully change your domain’s contact information, check the following:

✔️ Your domain is active and not expired
✔️ Your domain is older than 60 days
✔️ Your domain had no registrar transfers in the last 60 days
✔️ Your domain had no prior contact information changes in the last 60 days

Once you’ve checked your domain name is eligible, you can change its contact information using the 🌐 Change steps below.

🌐 Change

1. Log in to your user dashboard

2. Click on Services from the menu and select Domains

3. Click the arrow → next to the domain name you want to change the contact information for

4. Click on Contact Information

5. Review and update your contact information. Your new details will automatically apply to the Registrant, Administrative, Technical, and Billing contacts unless you specify otherwise.

6. Once you’ve changed your contact information, scroll down and click the Save Changes button

7. Depending on your domain extension, you may need to approve contact info changes via email. Check your email, including junk/spam folders. Once approved, the new details will be saved.

8. After updating your contact information, ICANN will place a 60-day lock on your domain to prevent subsequent:

  • Contact information changes
  • Domain transfer requests

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